Are you a fashion enthusiast and need any type of fashion advice?

Get to know us and let’s bring out the best in your fashion style.

Feel free to contact us:
info@thevartys.com

For Customer Service Assistance, Items restocking inquiries or related issues.

email us on: info@thevartys.com

Please allow up to 48 hours for a response to any of your inquiry. Emails sent during non-business days will be processed during the next business day.

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The Delivery Charges are automatically calculated based on your order weight and address of delivery. This is specified by our trusted courier Aramex.

Which payment methods are accepted in the Online Shop?

We accept payment by credit card (VISA / MasterCard / AMERICAN EXPRESS)

How long will delivery take?

Shipments will be delivered within 5 working days for GCC countries and 7-10 working days for International orders. This is specified by our trusted courier Aramex.

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?

Once you have checked out your order, you should receive an e-mail from us acknowledging your order and confirming your payment.

We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice with an estimated delivery date.

Do I receive an invoice for my order?

Yes. You will receive your invoice in PDF format via e-mail when your order is sent out to you.

Who is our shipping partner?

Aramex is our Global Shipping Partner. Aramex is an international express, mail delivery and logistics services company based in Dubai, United Arab Emirates. The company was founded by Jordanian Fadi Ghandour and Bill Kingson in 1982. It is the first Arab-based company to be listed on the NASDAQ stock exchange. Aramex has approximately 13,800 employees in 54 countries and a network consisting of 40 independent express companies.

Send us an email